Refund policy

At PDFNook Store, all products are digital downloads. Because digital products are supplied electronically, we generally do not accept returns or provide refunds once a product has been downloaded or accessed, where the customer has agreed to immediate delivery and acknowledged that their cancellation right is lost.

If you experience a technical problem that prevents you from accessing or downloading your purchase, please contact us within 7 days at support@pdfnook.store and we will work to resolve the issue.

Nothing in this policy affects your statutory rights. If a digital product is faulty, not as described, or does not meet applicable legal requirements, you may be entitled to a repair, replacement, price reduction, or refund as required by law.